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x5 booster not appearing in Order history or in game

Discussion in 'Marvelous Gaming Store' started by Chach, Nov 17, 2020.

  1. Chach

    Chach MG Donor

    Hello.
    I have purchased x5 booster 10 mins ago and when I went to my store account's order history it was not showing up at all only my previous purchases.
    I didn't think much until I went in-game and checked my inventory and it is not in my inventory after reconnecting to the server multiple times.
     
    Chach, Nov 17, 2020
    #1
  2. Mute

    Mute Head Administrator Staff Member

    I've forwarded the issue to marvel, just have to wait on him to take a look and make sure the purchase went through OK.
     
    Mute, Nov 17, 2020
    #2
    Chach likes this.
  3. marvel

    marvel Head Administrator Staff Member

    Hi Chach,

    Looks like we had some website troubles so yeah the order didn't came through. I refunded the amount, if you want you can re-order and it should be ok now.

    Thanks and sorry for the trouble!
     
    marvel, Nov 18, 2020
    #3
    Chach likes this.