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x5 booster not appearing in Order history or in game

Discussion in 'Marvelous Gaming Store' started by Chach, Nov 17, 2020.

  1. Chach

    Chach MG Donor

    Hello.
    I have purchased x5 booster 10 mins ago and when I went to my store account's order history it was not showing up at all only my previous purchases.
    I didn't think much until I went in-game and checked my inventory and it is not in my inventory after reconnecting to the server multiple times.
     
  2. Mute

    Mute Head Administrator Staff Member

    I've forwarded the issue to marvel, just have to wait on him to take a look and make sure the purchase went through OK.
     
    Chach likes this.
  3. marvel

    marvel Head Administrator Staff Member

    Hi Chach,

    Looks like we had some website troubles so yeah the order didn't came through. I refunded the amount, if you want you can re-order and it should be ok now.

    Thanks and sorry for the trouble!
     
    Chach likes this.

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