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People that lost levels - PLEASE READ HERE

Discussion in 'Server Questions / Issues' started by marvel, Aug 8, 2012.

  1. timkit

    timkit MG Donor

    This is more of a special case for me really. Doesn't count as levels lost but it was an unnecessary gain of cash and FR-pills that shouldn't have happened. The cause of this was being on the test server (HonorCode requested my help, look below for the chat if you want more information) itself in which unintentionally saved the cash and fr-pills I had on there and replaced the cash and fr-pills i had on the main database.

    STEAM ID: STEAM_0:1:79910477
    Customer of MG Store: Yes
    MG Premium Account: Yes

    (Chat with HonorCode, when he requested my help)
    HonorCode: hello!
    HonorCode: are you available right now?
    timkit [™۞]: hey :)
    timkit [™۞]: sure thing.
    HonorCode: I need to test something out
    HonorCode: please subscribe to this before
    HonorCode: http://steamcommunity.com/sharedfiles/filedetails/?id=124809228
    timkit [™۞]: subscribed :)
    timkit [™۞]: so, how to join you?
    HonorCode: hang on
    HonorCode is now playing Left 4 Dead 2. Click here to join.
    HonorCode: connect to
    HonorCode: :o
    timkit [™۞]: server is currently undergoing maintenance. sorry! - mgftw
    timkit [™۞]: got that message when trying to join xD
    HonorCode: kk one sec
    HonorCode: try again
    HonorCode is now playing Left 4 Dead 2. Click here to join.
    HonorCode: hey! are you around?
    timkit [™۞]: sure am :)
    HonorCode: do you think you could gather some people? :o
    HonorCode: i need to do a final test
    timkit [™۞]: sure thing
    timkit [™۞]: i'll invite the people currently on the server
    HonorCode: kk
    HonorCode: they need to subscire to the map i sent you before
    timkit [™۞]: i'll be sure to let them know

    Not showing all of the chat since irrelevent information is beyond that.

    What's been affected
    - Cash (Cash before joining event server was $11,290,928) (Cash after joining event server was $100,026,829)
    - Fr-Pills (Fr-Pills before joining event server was 42,280) (Fr-Pills after joining event server was 100,000,516)

    What's NOT been affected
    - Level (Was 220 before joining event server) (Still was 220 after joining event server)
    - Everything to do with the clan in terms of...
    - Clan Cash (Apart from the small increase, due to gameplay, not an increase worth considering its affected by a lot)
    - Victory Points (Victory Points didn't change at all during my time before, during and after the event server)
    - Inventory, apart from the 100 eggs gained earlier on. (Inventory was about the same as before, except for the +100 eggs gained from doing today's quest)
    - Upgrades, Skills and Buffs gained. (Not affected at all during my time before, during and after the event server)

    Thanks for reading, hopefully it can get sorted out as soon as it can.
    Last edited by a moderator: Jul 16, 2017
  2. Mute

    Mute Head Administrator Staff Member

    Alright, fixed the both of you.
  3. doomie_22

    doomie_22 Junior Member

    I was connected to the Easter Event server and then I connected to EU COOP and lost my level..., again. Not sure what is going here.


    EDIT: Played a bit for fun until my level is restored and I noticed something odd. On EU COOP and Event Server the new Zapping Gun buff shows in my buff list but it is missing when I am playing on ASIA COOP. Very odd.
    Last edited: Apr 17, 2017
  4. Mute

    Mute Head Administrator Staff Member

    Not sure what's going on with your stats, but fixed again.

    As for the missing buff, I think ASIA server is missing some of the core files, I'll fix that up.
    doomie_22 likes this.
  5. doomie_22

    doomie_22 Junior Member

    Thx Mute but just one thing, my FR-Pills shows zero now :( I should have 17860
  6. marvel

    marvel Head Administrator Staff Member

    Should be fixed!
    doomie_22 likes this.
  7. steamID: STEAM_0:0:70680265
    Customer MGstore: no
    MG Premiumacoount: no

    I was at level 199, around 300k left until the next level, then when I go to vs server to test something, my level went down to level 10. I lost my cash and all of my FR pills, my cash was around 860k dropped to around 740 and my pills were from 2710 dropped to 0.

    Other things are fine. Please help, and thank you.

    Edit: Sorry admins. When I look at my latest screenshot, my cash was around 915k.
    Last edited: Jul 15, 2017
  8. timkit

    timkit MG Donor

    STEAM ID: STEAM_0:1:79910477
    Customer MG Store: Yes
    MG Premium Account: Yes

    Mute already knows about the level loss problem caused by going on EU VS where HonorCode may have been recently on or after going on due to being on the testing server (the problems aren't exactly 100% accurate). posted here anyway so the others know

    Been at level 220 for a while since near the end of last year.

    The last backup save I had before things went wrong:
    Level 220 (Once you fix it can you add onto it: 137 levels of exp)
    Cash: $13257575 (Once you fix it can you add onto it: $68133 cash)
    FR-pills: 52984 (Once you fix it can you add onto it: 65 FR-pills)

    Screenshot below represents the above for the latest backup.


    Stats that I got reset to and not meant to have:
    Level 10 -> Level 137 (Updated)
    Cash: $741 -> $68133 (Updated)
    FR-pills: 0 -> 65 (Updated)

    Screenshot below represents the !cp that I am not mean't to have right now


    Everything in terms of upgrades,skills,buffs,clan,!inv is the same as it was with the latest backup and with the current unwanted !cp now.

    EDIT: Updated the screenshot and some information
    Last edited: Jul 16, 2017
  9. rickcheung

    rickcheung Junior Member

    I also face a problem that lost my lvl and stat on VS server.

    Sadly, i got my stat overwritten by VS server one, i cant get my stat screen shot in COOP anymore.

    my stat before:
    name: ckwx
    steam ID: STEAM_0:1:29106482
    Customer MG store: yes
    MG Premium account: no
    lvl: 220
    cash: around 1,200,000
    pills: around 12,000

    and screen shot after i played VS for a while:
    currently i am lvl 53

    my lvl is back to 10 when i started to play VS.
    I checked that my case is same as timkit one. My buff, skill, upgrade, inv, mission are all fine. But lvl, money and pills got overwritten.
    Last edited: Jul 16, 2017
  10. Mute

    Mute Head Administrator Staff Member

    Alright you three should be fixed now.
  11. rickcheung

    rickcheung Junior Member

    Last edited: Jul 16, 2017
  12. Mute

    Mute Head Administrator Staff Member

    Try again now. As a general rule of thumb, if you have broken stats try not to join a game as if we try to fix it while you are in game it will be overwritten.
  13. Thank you so much, Mute! I've checked it yesterday and it's back. Thank you so much!
  14. timkit

    timkit MG Donor

    It's a minor loss that I can earn back easily with the next set of daily quests or by battling out the tanks for it. However I might as well post it here since the exp loss was related to quests.

    To sum up what i've lost
    - almost 7 million exp from completing the daily quests
    - all other things in terms of !cp remain similar or exactly the same as they were a few hours ago.

    STEAM ID: STEAM_0:1:79910477

    The daily quests were completed and were ready to report back for today
    Timestamp: Tue Aug 22 16:30:07 2017


    !cp back after I had completed the daily quests for today
    Timestamp: Tue Aug 22 16:31:39 2017


    took a screenshot of something for one of my guides, I wasn't until now that I noticed from this screenshot that the bar was lower than the bar above in the 1st screenshot. This meant that I had exp loss since leaving the Scenario server right after I completed my quests.
    Timestamp: Tue Aug 22 17:45:13 2017


    my !cp now when I return back to the server a few hours later
    Timestamp: Tue Aug 22 23:09:23 2017


    since having returned, the quests that were completed by me earlier during the day are the same as now.
    Timestamp: Tue Aug 22 23:25:42 2017


    Timestamp: Tue Aug 22 23:25:54 2017
  15. Mute

    Mute Head Administrator Staff Member

    I added 7 million exp to your current value.
    timkit likes this.
  16. Shaikh Nedab

    Shaikh Nedab Junior Member

    all the players on that server got stats reset.
  17. timkit

    timkit MG Donor

    EDIT: You can safely ignore this post now.

    What Shaikh Nedab pretty much means here is that anything we gained from the Soldier Tank Scenario got reset back to what it was before we even did the Scenario from the very beginning.

    Current !cp is about the same as this screenshot from last night on VS (thats the latest I could get, didn't screenshot my !cp at the end of the Soldier Tank scenario before we all got disconnected)

    my STEAM ID: STEAM_0:1:79910477

    Current !cp now

    Current !cp from last night

    Current !inventory atm




    Proof of all tank rewards earned (ignore the torn helms deep ticket that anon has received. I've already got that sorted elsewhere in another post)

    In this screenshot, ignore the first 2 lines in chat here since it is already seen in 1st screenshot
    Last edited: Oct 6, 2017
    Finn's 115 likes this.
  18. timkit

    timkit MG Donor

    Posting here for A-sin. he experienced a level loss again since he joined on ASIA VS, from the first screenshot his stats were last fine on the Scenario server.


    The second screenshot below shows his current level on ASIA VS, which is what counts as a level loss. Don't know if anything else was affected, but wouldn't hurt to check his cash and FR pills.


    A-sin's STEAM ID: STEAM_0:1:64750385
  19. Mute

    Mute Head Administrator Staff Member

    Issue resolved. For the record, screenshots aren't really needed anymore, I've set up a log of players' stats which saves every so often so all I need is the last server they were on where their stats were intact, and their Steam ID.
  20. timkit

    timkit MG Donor

    thanks. I'll be sure to keep that in mind for when me or any other players need to post about a level loss in the future.

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