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People that lost levels - PLEASE READ HERE

Discussion in 'Server Questions / Issues' started by marvel, Aug 8, 2012.

  1. marvel

    marvel Head Administrator Staff Member

    These rules apply for people that need their stats to restore:

    • We only restore major losses for non-premium account holders. If you are however, a premium account holder please, please don't wine about 5000 exp you lost. Remember it takes me 10 - 15 minutes to check it and restore them which means it will probably take you less time playing for it.
    • Use the template below to post or I will remove your post (to keep things organized). Any off-topic posts will be deleted. Any new or existing threads will be locked.
    • I'm fixing your stats according to your initial post. Im not changing it again if you have played in the meantime and you think you deserve extra levels and I have to fix it again.

    Please post the following info:

    • Steam ID: e.g. STEAM 0:0:12345678
    • Explain what you lost and most important, when you still had everything (if you still remember that is).
    • The last server (region and gamemode) you were on with your correct stats

    If you don't know your Steam ID look it up here:


    Example posts:

    This doesn't get restored:


    These do get restored:


  2. FaRCrY

    FaRCrY MG Donor

    Steamidnumber: STEAM_0:1:33939928
    customer MGstore: no
    Mg premiumaccount: no

    explain what i lost: i lost 3 level 159 down to 156 i dont know what happened pr not saved it it would be good if it give back.i have a screenshot there is it http://steamcommunity.com/profiles/7...97183536327998 thank you and lost cash too now i have 19k i had 42.9k thank you very much pls give it back:(
  3. marvel

    marvel Head Administrator Staff Member

    Your loss is to minor, please read the entire opening post. PR1.3 is online right now so enough ways for you to get it back and even more ;)
  4. Tonish_SvK

    Tonish_SvK Junior Member

  5. erik

    erik Senior Member

  6. OverNyanThousand!

    OverNyanThousand! Junior Member

    Steamidnumber: STEAM_1:1:52623493
    customer MGstore: no
    MG Premiumaccount: no

    Went from level 64 back to 1. I leveld up to 11 or 12. thanks
  7. Samovar

    Samovar Junior Member

    No statistics are maintained, even when using the command "!saveme" during the transition to a new level, everything remains as it was.
  8. SteamID : STEAM_0:1:44331080
    Customer MGstore: no
    MG Premiumaccount: no

    I Lost 85 Lvl From Lvl ( 85 -> 1) The Other Day After Playing A While I'm Now On Lvl 20
    61k Cash
    36 Gems And All My Buff Slots
  9. steamID: gtanZ___
    Customer MGstore: no
    MG Premiumacoount: no

    i went back to lvl 1 from lvl 21. now i lvl 14 with 667 caash 4 gems
  10. marvel

    marvel Head Administrator Staff Member

    All updated so far.
  11. marvel

    marvel Head Administrator Staff Member

    Where, on PR 1.3? or 1.2? Only for you or for others as well? I need more information. For some people there are double records in the database which is causing the issues.
  12. FaRCrY

    FaRCrY MG Donor

    thank you marvel 100000 thanks man.
  13. FaRCrY

    FaRCrY MG Donor

    marvel im still 156 :S
  14. Stefeman

    Stefeman Head Administrator Staff Member

    Marvel is working with something at the moment i think, so i changed values of your lvl and points rows from database, should work now.
  15. marvel

    marvel Head Administrator Staff Member

    I checked all databases and you are 159. What server do you play on?
  16. FaRCrY

    FaRCrY MG Donor

    it worked thanks a lot !!!!
  17. Stefeman

    Stefeman Head Administrator Staff Member

    Thank Marvel instead. :p
  18. FaRCrY

    FaRCrY MG Donor

    thanks marvel :D
  19. bk2king

    bk2king Junior Member

    steamidnumber: STEAM_0:1:21437800
    Customer MGstore: no
    MG Premiumaccount: no

    lvl 90 dropped down to lvl 4
    Cash FROM $25000 to $1500 (around there anyway)
    GEM: 3 to 1

    was removed from my guuild "Live and Breathe" but i can take care of this myself probably.
  20. Stoned

    Stoned Senior Member

    Steam ID - STEAM_0:0:3770080
    Customer MGstore: No
    MG Premium accound: no

    I killed a shaman tank and I lost everything it gave me, plus gems from normal tanks.

    EDIT: I also lost 152 building points

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