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People that lost levels - PLEASE READ HERE

Discussion in 'Server Questions / Issues' started by marvel, Aug 8, 2012.

  1. erik

    erik MG Donor

    ok
     
  2. marvel

    marvel Head Administrator Staff Member

    Fixed.
     
  3. iaio

    iaio Junior Member

    Steam Id: STEAM_0:1:32960612
    MG Store: No
    lost cash, gems and reset to level 1, happened around 12am (sorry don't know exact time), Europe/London.
    everything else still seems to b there though, and if it helps it only reset once my clan leader had logged in to the same sever as me.
     
  4. erik

    erik MG Donor

    Hi, I found you in the database please accept my steam invite. Edit fixed
     
  5. erik

    erik MG Donor

    Should be all patched up now, sorry for the confusion... BTW I didn't mean to click "dislike," I meant to thank you for the post :)
     
  6. dingograpes

    dingograpes Junior Member

    Hey Erik its dingo, i just got rolled back to level 2 after loading the Dead Center finale map *took unusually long*, i was level 109, 94% to 110 and i had around 130k points be great if you can fix the problem at your convenience. Let me know if you require any information to fix the problem. Thnx in advance. :smiley-signs101:
     
  7. dingograpes

    dingograpes Junior Member

    One more thing, got rolled back on 12 July, 2013 around 12:00 am GMT+8 at US Points Reloaded 10 Coop Dead Center finale map, skills, upgrades and buffs are intact. Lost all cash, exp and level, gems and buff slot. Steam ID: STEAM_1:0:37747732

    Thanks Erik hope this can be fixed soon. :)
     
  8. marvel

    marvel Head Administrator Staff Member

    I'll look at it.

    Edit: Fixed.
     
  9. dingograpes

    dingograpes Junior Member

    That was quick! thanks Marvel appreciate it :smiley-happy096:
     
  10. hypnagoga

    hypnagoga MG Donor

  11. marvel

    marvel Head Administrator Staff Member

  12. Steam ID: 0:1:23582642
    Ingame Name: Emerald [?]
    Hello,
    my Problem is, that after a crash my lvl reset and all my cash and gems where lost. After a fix my lvl was restore, but Upgrades and Skills where reset. And now, after that fix, my Upgrades and Skills didnt work, my lvl is reset and my Buffslots are locked.
     
  13. marvel

    marvel Head Administrator Staff Member

    I did a complete delete / re-import of your stats. I had to use a 7/9 backup though since your stats loss goes back a few days.

    Please check if everything is ok now.
     
  14. troll hunter

    troll hunter Junior Member

    • Steam ID: STEAM_0:1:47222259
    • Customer MG Store: No
    • I had almost 201 level (200 99.9%, because i need shaman brain to get enhancer), about 20-30 gems, about 56k$, rep Team's Angel, all buff slots are unlocked except unique one. Now i'm level 1, no gems, 500$, rep is average, buff slots are locked. I see that upgrades, skills, buffs, quest and inventory items are saved, but don't know they are working or not.
     
  15. marvel

    marvel Head Administrator Staff Member

    Fixed.
     
  16. a-feiii

    a-feiii MG Donor

    STEAM_0:0:40849342
    Ingame Name: [?²] ??mao
    customer MGstore: no
    Mg premiumaccount: no

    Hi...need help, my lv209 drop to lv1, please help reset, Thank you
     
  17. marvel

    marvel Head Administrator Staff Member

    Fixed.
     
  18. erik

    erik MG Donor

    Editing post... looks like marvel fixed it.
     
  19. Duncan

    Duncan New Member

    Steam ID: e.g. STEAM_0:0:44612826 Customer
    MG Store: Yes
    Donor: Yes
    mad: very

    I went from 215 to lvl 1 a few minutes ago after a lag session, when i rejoin I was lvl 1. I still have all the buffs ( it would be a nice time to gift me a shaman tank buff :P )

    I know this is offtopic but something weird is happening with us host, im getting 200ms above the 220 i used to have there since the server is back online. Please let me know when this is fixed. Thank you
     
  20. marvel

    marvel Head Administrator Staff Member

    Fixed!