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Some Clan members lost all their levels on the new EU VERSUS and EU COOP servers

Discussion in '[L4D2] Points Reloaded' started by Burial_Ground, Jun 23, 2013.

  1. Burial_Ground

    Burial_Ground Guest

    Yesterday i bumped into a problem on the new EU servers.
    When i checked the clan memberlist with !gp or !cp only 7 out of 20 members turned up.

    On the usa servers all 20 members were shown, so synchronization is not correct.
    later 2 clan members that were not on the list connected to EU versus
    server and lost their levels and went back to lvl.1
    erik fixed those 2 members, and now the list shows 10 player with !gp on
    the EU servers. (20 on usa)

    I think i also saw another member from EOP with lvl1,
    so i advice all clan leaders to check their memberlist on EU COOP and EU VERSUS and inform the missing members
    that they should not connect to EU for now.
    I am not even sure if it is 100% safe for the clan leaders to connect to EU.

    also the aisa servers are unreachable atm

    EU | Points Reloaded VS 46.28.205.26:27015
    EU | Points Reloaded 16-COOP 46.28.205.27:27015
     
    Burial_Ground, Jun 23, 2013
    #1
  2. Stefeman

    Stefeman Head Administrator Staff Member

    Thank you for reporting this, we are currently doing location changes and some migration, so we will look into this asap.
     
    Stefeman, Jun 23, 2013
    #2
  3. marvel

    marvel Head Administrator Staff Member

    I did a re-sync of the database so it should be fixed, can you please verify?

    Thanks.
     
    marvel, Jun 23, 2013
    #3
  4. Burial_Ground

    Burial_Ground Guest

    yep the clan is 20/20 again same info and points on eu,usa and asia
    only asia coop 216.185.114.202:27016 has no pr system atm
    i can even connect to asia again with a ping under 300
    thanks
     
    Burial_Ground, Jun 23, 2013
    #4
  5. marvel

    marvel Head Administrator Staff Member

    Asia has network issues, some traffic is being blocked to those servers. I'm still investigating the issue but I need to check with the ISP tomorrow.
     
    marvel, Jun 23, 2013
    #5
  6. marvel

    marvel Head Administrator Staff Member

    Asia COOP should work again as well although it shows down on Sourcebans. It still has routing issues to our website but the server should work 100%.
     
    marvel, Jun 24, 2013
    #6