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Update on maintenance (2)

Discussion in 'General Announcements' started by marvel, Apr 7, 2012.

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  1. marvel

    marvel Head Administrator Staff Member

    Back online.
     
  2. Stefeman

    Stefeman Head Administrator Staff Member

  3. marvel

    marvel Head Administrator Staff Member

    Vicious Infected is down for now because of a 100% cpu load issue (which takes down other servers as well).
     
  4. marvel

    marvel Head Administrator Staff Member

    VI is back online.
     
  5. marvel

    marvel Head Administrator Staff Member

    US goes down for a while to investigate the lag.
     
  6. marvel

    marvel Head Administrator Staff Member

    Maintenance complete, sorry I accidentally shut down all EU servers, those putty windows look all the same ;)
     
  7. marvel

    marvel Head Administrator Staff Member

    US goes down again for a kernel update.
     
  8. marvel

    marvel Head Administrator Staff Member

    There will be some downtime for our US location due to a line upgrade.

    As quoted from Sharktech:

    We are currently in the process of completing two major upgrades at both our data centers. One of the upgrades at our Chicago Data Center will require limited downtime, as noted below.

    Chicago Data Center Upgrades:

    • Upgrading our Edge router to increase network throughput. Router throughput will increase to 80Gbps. There will be no service interruption during this upgrade, which has an estimated completion date of 01/06/2013.
    • Upgrading our Core router to increase throughput and performance. Router throughput will increase to 80Gbps. There will be an estimated downtime of less than 1 hour scheduled for Sunday 01/06/2012 at 11PM MST.
    • Upgrading our Firewalls Infrastructure to increase accuracy and faster detection of incoming DDoS attacks. There will be no service interruption during this upgrade, which has an estimated completion date of 01/06/2013.
     
  9. marvel

    marvel Head Administrator Staff Member

    EU network maintenance.

    Type: Scheduled
    Start Time: 2013-01-21 23:00
    End Time: 2013-01-21 23:30
    Location: DC2 Rack B08
    Impact: A hiccup in layer 2 and 3 services in rack 134-B08

    Dear customer,

    ReasonNet supplies your organization colocation services in Gyrocenter DC2. Your network equipment is housed in 134-B08.
    In December 2012 the redundancy to rack B08 was disabled when troubleshooting a loop that had occurred in the network. The cause of the loop has been found and the network issues were solved. In maintenance window RSN20130121 we want to enable the redundancy to the rack and restore the network.

    During the maintenance you may experience a short hiccup in the network.

    Kind Regards,

    ReasonNet IP Networks
    Network Management Center
     
  10. marvel

    marvel Head Administrator Staff Member

    We have some downtime on Asia, network problems. Host is working on the issues.
     
  11. marvel

    marvel Head Administrator Staff Member

    Host fixed the issues and server is back online!
     
  12. marvel

    marvel Head Administrator Staff Member

    Asia is fixed but it got under ddos right after I started it but it's not related to the previous issue just so you know :)
     
  13. marvel

    marvel Head Administrator Staff Member

    Seems like our provider has some routing issues, so some people can't reach the website while others can. Also some game servers can't reach our central db server, so currently HK and US are out. EU seems fine, CA shows some issues.
     
  14. marvel

    marvel Head Administrator Staff Member

    Gameservers are down for a couple of hours for maintenance.
     
  15. marvel

    marvel Head Administrator Staff Member

    Hi all,


    We're back online. Please take note that HK COOP has an expirimental config in order to further reduce the amount of crashes. If there are any issues with it please let us know on the forum.


    Thanks.
     
  16. marvel

    marvel Head Administrator Staff Member

    HK is down for a while because of network related issues.
     
  17. marvel

    marvel Head Administrator Staff Member

    Hi all,

    HK server keeps giving us troubles. This is not caused by any DDoS attack or anything like that, this is purely a network issue with the host provider itself. I've opened up a high priority ticket, hopefully they'll tell me wth is going on.

    I'll keep you updated.
     
  18. marvel

    marvel Head Administrator Staff Member

    Seems like our provider has some network issues affecting EU and CA.

    We'll keep you updated.
     
  19. marvel

    marvel Head Administrator Staff Member

    Seems like EU has network issues, will update later.
     
  20. marvel

    marvel Head Administrator Staff Member


    We'll have some downtime on CA soon.

    As the L4D servers don't come back automatically after a server restart, we could have some downtime if no admin is around to restart the servers.
     
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