1. Click here to join our community discord server.

Dismiss Notice

Don't forget to connect your Steam account to your forum profile. Click here to do this now or click your name in the right-top corner and choose 'External Accounts'.

People that lost levels - PLEASE READ HERE

Discussion in 'Server Questions / Issues' started by marvel, Aug 8, 2012.

  1. marvel

    marvel Head Administrator Staff Member

    Hi can you try again? This should be fixed right now.

    Sorry for the trouble!
     
  2. robertob76

    robertob76 Member

    All ok now! Now I walked in and saw everything restored lv, points, buf all ok thanks...
     
  3. Hi,his level is back to level 1 again today.Please help him.
    Thank you!
     
  4. FreddZY

    FreddZY MG Donor

    • Steam ID: STEAM_0:0:47901696
    • Customer MG Store: YES
    • Explain what you lost and most important, when you still had everything:
      Lost all gems - cash - exp.
      i was at level 210 with approximative 400 000 Cash - 40 more or less gems.
     
  5. marvel

    marvel Head Administrator Staff Member

    All fixed above me.
     
  6. fufu

    fufu Junior Member

    Steamidnumber: STEAM_0:1:28594883
    Customer MGstore: yes
    MG Premiumaccount: Nope

    I used to be level 186 but now im level 1.
    I had 770k cash but now i have less than 500.
    I lost 2530 gems.
    I lost all my 40 enhancement stones(everything thats in !inv)
    I lost all my buff slots. (I unlocked all the buff slots)
    lost all my enhancements my skill my upgrades
    and I am in X5 booster right now
    everything is gone

    my state i can remember was 13-14 house ago from now
    I was very sleepy at the time
    there might be some digit that i might remember wrong
    so please try to understand

    Early thanks for the fix!
     
  7. erik

    erik MG Donor

    Will work on it now. Will also edit post once fixed... please make sure you are NOT on a gameserver right now.

    Edit: Try now, x5 booster end date 09/17/2013.

    Please confirm that things are working by replying here. (Note: Are you FuFu[EOP] and also the person parading around as sk3th90?)
     
  8. fufu

    fufu Junior Member

    thanks for the quick fix
    it works fine now

    and yes to all of below
    FuFu[EOP] and also the person parading around as sk3th90
     
  9. tuff

    tuff MG Donor

    Hi Sir
    STEAM_0:1:22504862
    Customer MG Store: No
    level 105 back to 1 ,I leveld up to 30
    and lost Some patients skill
    thanks
     
  10. erik

    erik MG Donor

    I will take a look now. Make sure you are NOT on a gameserver.

    Fixed; added lost gems (109 + 20 = 129) + cut you a fair break on your level.

    You also got lucky w/ regard to rep. :P
     
  11. PlayerG

    PlayerG Guest

    Hi,

    • Steam ID: STEAM_0:1:48593423
    • Customer MG Store: No
    • I was lvl 201, now 5 (i leveled up xD). Lost cash and gems (not too much, just had a few), but not my inv items.
    • Thanx!
     
  12. marvel

    marvel Head Administrator Staff Member

    Fixed.
     
  13. Hi, have a clan member who lost some progress. Here are the details.
    Steam ID: STEAM_0:1:47022629
    Donor: no
    MG store customer: no
    In game nick: Nicx [?]
    Detailed description of problem: Was at level 191, now at 189, lost approx 35,000 cash, 2 enhancement stone, and a few gems.
    Heres a pre-thank you for addressing this issue ^^
     
  14. Just noticed i have lost some progress too
    Steam ID: STEAM_0:0:44595871
    Donor: yes
    MG store customer: yes
    In game nick: *| Caia |* [Charlotte] [?]
    Detailed description of problem: lost about 120,000 cash. i believe it problem applies to players who played in the servers today.
    Thank you once again.
     
  15. erik

    erik MG Donor

    I need you to disconnect from the server. I can't help you while you're still in-game. Will check back later.
     
  16. Sorry, couldnt resist the urge to play vs with friends, ill just stay out till its addressed.
    Also, please look into Steam ID: STEAM_0:1:47022629
    I have already made a post about it, seems that it was overlooked.
    Thank you ^^
     
  17. Kngsly

    Kngsly MG Donor

  18. marvel

    marvel Head Administrator Staff Member

  19. marvel

    marvel Head Administrator Staff Member

    Fixed.
     
  20. Kngsly

    Kngsly MG Donor

    I just started playing this month :)